FAQs
When can I pick up my badge?
When can I pick up my badge?
Thursday, July 24: 12:00pm-6:00pm PST
Friday, July 25: 8:00am-5:00pm PST
Saturday, July 26: 8:00am-5:00pm PST
Badge pick up will be located on Level 1 of the Venetian® Expo Halls. Guests who pick up their badge on Thursday, July 24th will receive a metal commemorative token. You won’t be able to find it anywhere else at any other time!
Badge pickup will open at 8:00am on Friday and Saturday - the areas for this pick up will be announced shortly.
What happens if I lose my badge?
What happens if I lose my badge?
Please keep your badge safe! You will have to pay full price for a lost or stolen badge replacement.
Will there be food options onsite?
Will there be food options onsite?
Yes! We will have numerous food options for sale throughout the event.
Can I bring a bag or backpack?
Can I bring a bag or backpack?
Yes, you can bring a bag or backpack, but it will be subject to search at security before entering the event.
Will there be somewhere for me to bring my luggage or other items?
Will there be somewhere for me to bring my luggage or other items?
Yes! We will have a "stuff check" on the first floor of the Venetian® Expo Halls for you to safely store your items while you enjoy the convention.
Can I bring my own food or drink?
Can I bring my own food or drink?
No, you cannot bring your own food or drink. If you need an exception due to medical reasons, please contact us and we will make special arrangements.
Are animals allowed?
Are animals allowed?
Only trained service animals will be allowed.
Can I pay with cash?
Can I pay with cash?
No. This event will be cashless!
Will there be something for the kids?
Will there be something for the kids?
Yes! This is a family friendly event with activities for all ages.
Are refunds an option?
Are refunds an option?
Tickets to the Galactic Championship, including both badge and add-on events, are non-refundable and non-transferable.
I am driving, when can I park?
I am driving, when can I park?
Yes, you can park with the hotel for a fee, which is determined and managed through the Venetian.
Will there be any shuttles available?
Will there be any shuttles available?
No, there will be no shuttles. All attendees will be responsible for their own travel arrangements.
I'm a Star Wars fan, but I haven't played Star Wars™: Unlimited yet. Should I come?
I'm a Star Wars fan, but I haven't played Star Wars™: Unlimited yet. Should I come?
Absolutely! We will have plenty of activities for fans of Star Wars. Plus, there will be more game play options on site. You never know, you might become a player before you leave!
Are strollers or wagons allowed?
Are strollers or wagons allowed?
Yes! You are welcome to bring a stroller or wagon, but please be mindful of your surroundings.
Will there be a room to help me destress or decompress?
Will there be a room to help me destress or decompress?
Yes! If you are feeling overwhelmed or need a quiet space, we will have a quiet/sensory friendly room available.
I'm having troubles with Swoogo, Asmoconnect and/or Melee, who can I contact?
I'm having troubles with Swoogo, Asmoconnect and/or Melee, who can I contact?
Please contact the following for assistance on each platform:
Swoogo: Email unlimited@fantasyflightgames.com.
AsmoConnect: Email unlimited@fantasyflightgames.com
Melee.gg: Get help here.
Which events can my kids participate in?
Which events can my kids participate in?
Yes! All ages are welcome in the side events. Minors under the age of 18 are required to have a signed parental consent form to participate in Star WarsTM: Unlimited Galactic Championship Tournament and must purchase a General Admission, Premium Weekend or VIP badge. Please print and bring a completed form with you to the event. You can find the consent form is available here.
Will the convention exclusive be available?
Will the convention exclusive be available?
Yes! This will be sold onsite - more details to come.
How can I get cool items off of the prize wall?
How can I get cool items off of the prize wall?
You will earn prize wall tickets after you participate in ticketed events.
Will nursing rooms be available on site?
Will nursing rooms be available on site?
Yes! We will have a secure lactation/nursing room for you. Please reach out to event staff onsite for room access.
How can I buy side event tickets?
How can I buy side event tickets?
You can buy side event tickets in advance online. We will also have multiple side event ticket stations at the event for you to purchase.
I have special accessibility needs/dietary requirements; can you accommodate me?
I have special accessibility needs/dietary requirements; can you accommodate me?
Absolutely! Please reach out to unlimited@fantasyflightgames.com prior to July 24th with your needs. If you have any requests onsite, please find event staff.
Do I have to be present to pick up my promotional items?
Do I have to be present to pick up my promotional items?
Yes, you must be present with a valid ID to pick up any promotional items (i.e swag, prizes).
Can someone pick up any items for me?
Can someone pick up any items for me?
No, you must be present with a valid ID to pick up any items belonging to you. We will provide ample time for everyone to pick up their own items.
Do I have to wear my badge at all times?
Do I have to wear my badge at all times?
Yes, your badge must be visible at all times to enter and exit the event, as well as to participate in any events.